Refund Policy
Digital Products & Downloads: Are non-refundable. These items are final sale.
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Marketing, graphic design, and editing services will come with revisions. A refund will not be given unless there the following occurs:
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There's an error or fault on Our Creations Publishing Company's end.
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The wrong work was delivered.
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Unable to complete the work, task, service, as efficiently as described during consultation.
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If a customer is truly dissatisfied, discounts, and patrial refunds will be available for discussion.
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Tatie Miller Shop and The Shop
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All digital products (all of which are labeled) are not refundable.
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Signed paperback, journals, planners, and any custom print products will not be refunded as the products is addressed to the reader, purchaser, and client. Product can be replaced if broken or damaged.
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If the product(s) or item(s) is delivered damaged, broken, incorrect, and wrong fit/size, a refund can be requested. Email, ourcreationspublishingcompany@gmail.com with your questions and issues to discuss replacements or refund. Disclaimer: There will only be a refund if there are issues on our end.
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